Clear terms. Responsible systems.

Website policies

How Neuaura Tech handles information, communications, purchases, and use of this website.

Effective September 28, 2026

Privacy Policy

Neuaura Tech LLC collects information you voluntarily provide, such as your name, business name, email address, telephone number, practice area, inquiry volume, and details about your operational needs. We use this information to respond to requests, evaluate potential engagements, deliver contracted services, maintain business records, and improve our operations.

We do not sell personal information. We may share limited information with service providers that support our email, scheduling, customer-management, payment, security, or technology operations, or when disclosure is required by law. We aim to collect only information reasonably needed for a stated business purpose and retain it only as long as reasonably necessary.

No internet transmission or storage system can be guaranteed completely secure. Do not submit confidential legal-client information, privileged material, Social Security numbers, payment-card data, medical records, or other highly sensitive information through a general website form.

This website is intended for business users and is not directed to children under 13. We may update this policy as our systems and services change. The effective date above identifies the current version.

Communications Consent

When you submit a request, you authorize Neuaura Tech to respond about that request by email, telephone, or text message using the contact information you provide. Consent to receive marketing communications is not a condition of purchase. Message and data rates may apply. You may request that communications stop at any time by replying “STOP” to a text or contacting us directly.

Neuaura Tech will obtain any additional consent required before initiating automated promotional calls or text-message campaigns.

Refund & Cancellation Policy

Implementation services

Unless a signed service agreement states otherwise, an implementation payment may be cancelled for a full refund within three calendar days after payment only if Neuaura Tech has not begun discovery, planning, configuration, content preparation, account setup, or other project work. After work begins, implementation payments are non-refundable because capacity and labor have been committed.

Recurring services

Monthly optimization, support, and management fees are non-refundable once the applicable billing period begins. Cancellation does not eliminate amounts due under an agreed minimum term. Written cancellation requests should be sent to connect@neuauratech.com.

Neuaura-initiated cancellation

If Neuaura Tech ends an engagement before delivering prepaid work, the client will receive a reasonable refund of the unearned portion, excluding completed work and non-refundable third-party costs.

Launch commitment

If Neuaura Tech alone causes an agreed standard implementation to miss its 14-business-day launch deadline after receiving all required access, approvals, and content, the client receives the first month of optimization service at no charge. Client delays, scope changes, third-party outages, and events outside Neuaura Tech’s reasonable control do not qualify.

Third-party costs

Software subscriptions, processing fees, advertising costs, domain charges, and other third-party purchases are governed by the provider’s refund terms and are not refundable by Neuaura Tech. The signed service agreement controls if it differs from this website policy.

Terms of Use

You may use this website for lawful business purposes. You may not attempt to disrupt the site, access systems without authorization, submit false or unlawful material, copy protected content for commercial use, or misuse Neuaura Tech’s name, logo, or intellectual property.

Website content may be changed or removed at any time. Links to third-party services are provided for convenience; Neuaura Tech does not control their content, availability, privacy practices, or terms.

Professional & Performance Disclaimers

Neuaura Tech provides technology, workflow, revenue-operations, and business-automation services. We are not a law firm, and website content, templates, automation systems, or communications do not constitute legal advice or create an attorney-client relationship.

Automation can improve process consistency but does not guarantee revenue, clients, cases, rankings, response rates, or any specific commercial result. Outcomes depend on the client’s market, offer, personnel, approvals, lead quality, technology, and execution.

Contact

Questions or requests concerning these policies may be directed to:

Neuaura Tech LLC
924 N Magnolia Avenue
Suite 202 PMB 1291
Orlando, FL 32803, United States
connect@neuauratech.com
888-837-9098